How Can We
Help You Today?
Payment & Billing
Questions on plans, subscriptions, and transaction security.
Ad Moderation Rules
Guidelines on prohibited listings, replicas, and scam protection.
Account & Verification
Seller profile settings, phone updates, and verification badges.
Frequently Asked Questions
How do I post my first Ad?
Click on the 'Post an Ad' button in the header. You will select a category, upload photos, provide clear item details, and pick a subscription plan.
What are the rules regarding ad titles & prohibited items?
Ad titles must describe the item only. Phone numbers in titles, counterfeit/replica luxury goods (e.g. Hermès, Versace), prescription drugs (Finasteride), and chemical solutions are strictly prohibited.
What benefits does the AI Powered Gold Plan offer?
The Gold Plan includes top-tier placement on the landing page, up to 10 active ads, 10-second video slots for each ad, and priority merchant support.
How many ads can I upload per plan?
Ad limits depend on your active subscription tier: standard weekly plans allow 1 active ad, Silver Plan includes up to 5 active ads, and Gold Plan includes up to 10 active ads. If you reach your quota, upgrade your plan to unlock additional ad slots.
How do I become a Verified Seller?
Verified sellers submit official identity verification and maintain strong buyer ratings. Verified badges boost listing trust by over 40%.
Are payments on WeSellAll secure?
Yes, all payments are encrypted and processed through trusted partners like Flutterwave to guarantee account and transaction safety.
Direct Support Contacts
Kemilo — Digital Marketer (Contact Us)
Lucky — Support
In-App Support Chat
Chat live with our support agents and moderation team for instant assistance with your listings or account.
Looking to maximize your sales reach?
Explore our subscription tiers — including Fastest Finger 7-day flash deals and AI-powered Gold placements.