Returns & Refunds
Effective Date: October 2026 • Governed under the laws of the Federal Republic of Nigeria.
Summary Overview
WeSellAll is a marketplace that connects independent buyers and sellers. Buyers pay sellers directly — WeSellAll never touches the payment. Because of this, returns and refunds on purchased items are handled between the buyer and the seller, not by WeSellAll.
1. How Purchases Work on WeSellAll
WeSellAll does not process buyer payments, hold funds, or act as an escrow agent. There is no checkout on our platform: when you decide to buy an item, you pay the seller directly using whatever payment method you both agree on. WeSellAll earns only from seller plan subscriptions, never from a share of any sale.
2. Returns on Purchased Items
All sales made through WeSellAll are final as agreed between the buyer and the seller. WeSellAll does not offer returns, refunds, or exchanges on items listed by sellers, and we cannot reverse a payment made directly to a seller.
If a seller offers you their own return or refund arrangement, that agreement is strictly between you and the seller. We encourage both parties to agree on return terms in writing before money changes hands.
3. Before You Buy
Because all sales are final, we strongly advise buyers to inspect items in person (or through a trusted representative) and verify the seller before paying. Read our Safety Tips page before making any purchase, never pay in advance for an item you have not verified, and keep records of your agreement with the seller.
4. Subscription Fees
Seller plan subscription fees (Standard, Fastest Finger, Silver, and Gold) are non-refundable once the listing features have been activated, as stated in our Terms & Conditions.
5. Need Help?
If you have a dispute with a seller, contact us through our Contact page and our support team will advise on the available options. For questions about this policy, email support@wesellall.com.ng.