WeSellAll Trust & Safety Guide

Trading Safely On
WeSellAll Marketplace

Your security is our top priority. Follow these essential buyer and seller guidelines to ensure smooth, secure, and scam-free transactions across Nigeria.

Buyer Guidelines

Smart Buyer Safeguards

Meet in Busy Public Locations

Always arrange physical inspection in well-lit, populated places like shopping malls, bank foyers, or verified public spots.

Inspect Product Before Payment

Test electronics, check vehicle features, and verify item condition thoroughly in person before transferring any funds.

Never Pay Upfront Advance Fees

Do not send advance deposits, commitment money, or delivery charges to unverified sellers before seeing the physical item.

Be Cautious of Unrealistic Deals

If an item is listed far below standard market price, double-check merchant authenticity and item legitimacy before proceeding.

Merchant Guidelines

Seller Protection Protocols

Confirm In-App Bank Credit Alerts

Never rely on SMS notifications alone. Log into your official mobile banking app to confirm funds have cleared before handing over items.

Keep Chat Inside WeSellAll

Maintain communication using our official in-app chat so transaction records are preserved in case of dispute resolution.

Avoid Unverified Delivery Requests

Insist on meeting in person or using verified payment protocols before releasing items to unknown courier drivers.

Protect Sensitive Financial Data

Never share banking passwords, OTPs, PINs, or card CVVs with anyone claiming to represent buyers or platform support.

Identity & Verification Protection

Need Support or Want to Report an Issue?

Our dedicated moderation team acts promptly on flagged listings, unauthorized copy, or suspicious merchant behavior.